LIMS Support Engineer Interview Questions

What is your experience with laboratory information management systems (LIMS)? What is your experience with customer support? What is your experience with software engineering? What is your experience with database administration? What is your experience with system administration? What is your experience with project management? What is your experience with quality assurance? What is your experience with software development? What is your experience with technical writing? What is your experience with training users? What is your experience with testing software? What is your experience with documentation? How would you describe your customer service orientation? How would you describe your problem-solving abilities? How would you describe your analytical skills? How would you describe your communication skills? How would you describe your interpersonal skills? How would you describe your team-orientation? How would you describe your work ethic? How would you describe your time management skills? How would you describe your attention to detail? Are you familiar with any laboratory information management system (LIMS)? If so, which ones? Are you familiar with any customer support tools or systems? If so, which ones? Are you familiar with any software engineering tools or systems? If so, which ones? Are you familiar with any database administration tools or systems? If so, which ones? Are you familiar with any system administration tools or systems? If so, which ones? Are you familiar with any project management tools or systems? If so, which ones? Are you familiar with any quality assurance tools or systems? If so, which ones? Are you familiar with any software development tools or systems? If so, which ones? Are you familiar with any technical writing tools or systems? If so, which ones? Are you familiar with any training tools or systems? If so, which ones? Are you familiar with any testing tools or systems? If so, which ones? Are you familiar with any documentation tools or systems? If so, which ones? What methods do you use to stay current in your field? What are some of the challenges you have faced in your previous positions? How did you overcome these challenges? What have been some of the most successful projects you have worked on in the past? Why were they successful? Can you think of an example of a project that was not successful? What went wrong and what could have been done differently to make it a success? Can you think of a time when you had to deal with a difficult customer or user? How did you handle the situation and what was the result? Can you think of a time when you ran into a technical issue that stumped you for a while? How did you eventually solve the problem and what did you learn from the experience? Can you think of a time when a project ran into scope creep or other problems that threatened to derail it completely? How did you handle the situation and what was the result? Can you think of a time when there was conflict within your team and how the situation was eventually resolved? Can you think of a time when deadlines were tight and how you coped with the pressure to get the job done on time? Can you think of a time when budgets were tight and how you coped with the pressure to stay within budget constraints?